How our booking process works
We use this form for all guests, cyclists and non-cyclists alike, not just for contact information but to get a sense of who you are, what kind of riding you do, and what kind of experience you are hoping to have. Please be generous with your responses, the more informative you are the better we can anticipate your needs. If you have questions, please call us during Western US hours and we will be glad to talk with you:
Andy Hampsten in Boulder, Colorado: 303-506-1788
Elaine Hampsten in Boulder, Colorado: 303-888-4543
Before sending in your booking form, please read our Fitness Check to make sure you are selecting the appropriate tour for your fitness.
In general, we are looking for folks who 1. ride for serious fun, and 2. have great attitudes (Note: non-riding spouses or partners are welcome on certain trips, too. Please ask us for details).
After you send in your booking form, we will respond to your form and we will temporarily reserve your space on the trip if there is room. If the trip is full, we will recommend another one or put you on the wait list if you prefer.
Please WAIT for our reply before booking any travel! We will usually respond to your booking form the same day we get it.
When we reply that you are booked, we will request a deposit of $1,000 per person in order to confirm your space/s on the tour. Checks or money orders only, please.
Once receiving your deposit you will get an email receipt and confirmation from us, with a balance and due date. Your space is now assured on the trip.
At this point it is okay to begin booking flights. Please review your specific tour page for travel details, aiport, and shuttle pick up/drop off times.
If you decide not to come or cannot come for any reason, the amount you have paid so far is fully refundable up to 91 days before the trip. We do not refund money after 90 days. This means that if you cancel after 90 days you will forfeit the full amount you have paid so far.
We reserve the right to cancel your spot if we have not received your balance payment within one week of your balance due date.
We do not overbook and strongly recommend TRAVEL INSURANCE. Please purchase travel insurance that covers an unforeseen trip cancellation or misadventure to you or your luggage while in Italy.
Visit http://www.insuremytrip.com for an insurance quote and http://www.hthtravelinsurance.com/purchase/quote/quote.cfm for a travel health insurance quote.